Originals ship free to the U.S.

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FAQ

FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR SHIPPING POLICY?

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

We do not accept returns on prints; all print sales are FINAL.
We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
If your prints arrive damaged, please keep all packaging and contact mlbradley@maryleabradley.com with your order number for further instructions.

CAN I CANCEL MY ORDER?

If your order hasn't gone into production yet, you can cancel it. Please contact mlbradley@maryleabradley.com as soon as possible if you need to cancel your order.

HOW LONG DOES IT TAKE TO PROCESS A REFUND?

Processing a refund can take up to 7-10 business days.

HOW DO I RETURN MY PACKAGE?

For a refund or replacement, please email mlbradley@maryleabradley.com

WHO TO CONTACT?

You can reach out at any time by email at mlbradley@maryleabradley.com

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up] ! You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: instagram.com/maryleabradley

Facebook: facebook.com/maryleabradley

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Originals I understand that purchasing without seeing the piece in person requires trust. For this reason I offer a no questions asked, 7 day money back guarantee on all ORIGINAL PAINTINGS. If you are not 100% satisfied with your purchase, I will be happy to accept a return for a full refund. You can return your purchase for up to 7 days from the sales date. Artwork must be in the same condition that you received it in and in the original box and/or packaging. You are responsible for return shipping and insurance charges from your address. Refunds will be paid within seven (7) working days following the return of the painting(s). Prints We do not accept returns on prints; all print sales are FINAL. We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination. If your prints arrive damaged, please keep all packaging and contact Mary Lea (mlbradley@maryleabradley.com) with your order number for further instructions.

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